igc playPrivacy Policy

This page describes what we collect when you use igc play and how we keep that data protected. We at igc play take your privacy seriously. Our commitment is to be transparent about the information we gather, how we use it, and the safeguards we put in place.

We operate our platform across supported jurisdictions where local law permits. When you open an account, deposit funds via DANA, e-wallet, mobile banking, or other payment methods, or place activity on our sportsbook, live-dealer tables, or slot games, we collect certain personal and transactional data. This policy explains what happens to that information and your rights regarding it.

Our privacy practices reflect our commitment to user protection and regulatory compliance. We do not sell your data to third parties for marketing purposes. We do share information with payment processors, fraud-detection services, and where required by law.

What we collect on igc play

We collect information in several categories. When you register, we ask for your email address, phone number, full name, date of birth, and residential address. We verify this information through identity documents—a national ID, passport, or driver's license—to comply with anti-money-laundering regulations and to confirm you are of legal age in your jurisdiction.

We also collect transactional data: deposit amounts, withdrawal requests, game activity, bet history, and account balance. Our servers log your IP address, device type, browser, and approximate location (city level, not precise GPS). We use cookies and similar tracking technologies to remember your login session and to understand how you navigate our platform.

Data retention: We keep your account data for as long as your account is active, plus a retention period after closure for regulatory and dispute-resolution purposes.

How we use your data on igc play

We use your personal information to operate your account, process deposits and withdrawals, and deliver our sportsbook, live-dealer, slot, and esports markets. Your data helps us detect fraud, prevent money laundering, and comply with local gaming regulations in Jakarta, Surabaya, Bandung, and other supported regions.

We analyse your activity to improve our platform—for example, which games are popular, which payment methods users prefer, and where we can reduce friction in the account-opening process. We do not use your data to build marketing profiles or to sell to advertisers.

We may contact you via email or SMS to confirm transactions, notify you of account changes, or inform you of platform updates. We do not send unsolicited promotional messages unless you have opted in.

Third-party processors and your rights

Our payment processors—including DANA, e-wallet, mobile banking, local payment, and bank partners like online payment, e-wallet, mobile banking, and local payment—receive your transaction data to complete deposits and withdrawals. These processors have their own privacy policies. We also work with fraud-detection vendors and identity-verification services to protect our platform and your account.

Our servers may be located outside your jurisdiction. By using igc play, you consent to the transfer of your data to countries where we operate infrastructure, subject to the same protections outlined in this policy.

Your rights on igc play

You have the right to request access to your personal data, to correct inaccurate information, and to request deletion where permitted by law. Contact our support team to exercise these rights.

Cookies and tracking

We use cookies to maintain your login session and to track your behaviour on our platform. These cookies help us understand which sections of igc play are most used—for instance, whether you prefer live-dealer tables like blackjack and roulette, or sportsbook coverage of Liga 1 and Piala AFF. We do not use cookies to track you across other websites.

You can disable cookies in your browser settings, but doing so may limit your ability to use igc play fully.

Contact igc play

If you have questions about our privacy practices or wish to exercise your data rights, contact our support team. We are committed to responding to privacy inquiries promptly and to working with you to resolve any concerns about how we handle your information on igc play.